Privacy Policy
Last updated: September 2, 2025
1. Introduction
PassRCIC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EPE exam preparation platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- Usage data (exam scores, progress, study patterns)
- Communications you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Track your progress and provide personalized study recommendations
- Respond to your comments, questions, and customer service requests
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (e.g., payment processing, email delivery)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
8. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@passrcic.com
- Phone: +1 587-968-6067